Required to secure the appointment.
Clear and fair booking rules
Booking & cancellation policy.
Everything you need to know about deposits, changing an appointment and protecting Morgan's treatment time.
Minimum notice to cancel or reschedule.
Treatment cost due within 48 hours.
01DepositsHow your appointment is secured
A 20–50% deposit is required to secure all appointments. The amount varies depending on the treatment and is clearly shown before checkout.
Your deposit is taken off the full treatment price. Any remaining balance is shown in your customer account and is due at the appointment unless you choose to pay in full online.
02Cancellations & reschedulingGive at least 48 hours' notice
Please provide a minimum of 48 hours' notice if you need to cancel or reschedule. This gives Morgan a fair opportunity to offer the appointment to another client.
Use your customer account or contact Glamd Room as soon as possible if your plans change.
03Changes within 48 hoursLate cancellation charges
Appointments cancelled or moved within 48 hours of the scheduled time will incur 100% of the treatment cost.
Where only a deposit has been paid, the remaining balance may become due before another appointment can be booked.
04Late arrival & no-showsProtecting the next client's appointment
Please arrive on time. A late arrival may mean the treatment has to be shortened, adapted or rearranged so the next client is not delayed.
A missed appointment without notice is treated as a late cancellation and the full treatment cost may be due.
Need to change something?
Manage it early and Morgan will help.
View the appointment in your account or contact Glamd Room if you need assistance.