Terms & conditions.

Glamd Room will only carry out treatments that are suitable and safe. Morgan may refuse, adapt or postpone a treatment if there are safety concerns, missing information or a required patch test has not been completed.

Some treatments require a free patch test before the appointment can go ahead, including tinting, lash treatments, brow lamination/tinting and any treatment where a patch test is advised. If a required test is missed, the treatment must be rearranged.

Clients must disclose allergies, medical conditions, medication, pregnancy, recent cosmetic procedures, sensitivities or anything else that may affect treatment suitability.

Glamd Room relies on accurate information from the client to decide whether a treatment can be carried out safely.

Results vary depending on skin type, hair growth, nail condition, lifestyle, aftercare and individual response. Aftercare advice must be followed carefully because poor aftercare may affect the result, longevity or suitability of future treatments.

Glamd Room provides a calm, respectful and professional environment. Rude, abusive or inappropriate behaviour may result in the appointment being stopped or refused.

Appointments booked through the website are subject to these treatment terms, the patch-test rules and the Booking Policy.

A booking is confirmed once the required deposit or full payment has been completed through checkout and confirmation has been issued. Payments are processed through WooCommerce and connected providers. Where a deposit is paid, the remaining balance is due at the appointment or through the customer account where available.

A customer account is required to book online. It lets you view appointments, previous bookings and remaining balances. You are responsible for keeping login details secure.

If you believe your account has been accessed without permission, contact Glamd Room as soon as possible.

Gift cards, offers and promotions may have their own conditions, expiry dates or restrictions and cannot usually be exchanged for cash unless required by law.

Glamd Room may withdraw or amend promotions where needed. This will not normally affect appointments already confirmed unless a clear error has occurred.

Use the website responsibly, lawfully and only for genuine enquiries, bookings and account access. Do not interfere with security, submit false information or copy content without permission.

Glamd Room aims to keep treatment descriptions, prices, policies and availability accurate, but errors may occasionally occur. If information is incorrect, it may be corrected and you may be contacted before the appointment is completed.

The website may be interrupted for maintenance, updates, technical problems or circumstances outside reasonable control. The Glamd Room name, branding, logo, design, text and images belong to Glamd Room or are used with permission and must not be reused commercially without consent.

Links to payment providers, social media or map services are governed by those services' own terms and privacy policies.

Reviews, messages and other submitted content must be honest, respectful and lawful. Glamd Room may remove or decline inappropriate or irrelevant content.

Nothing in these terms removes rights under UK consumer law or excludes liability where unlawful. Glamd Room is not responsible for indirect loss, problems caused by incorrect customer information or failures of third-party systems outside reasonable control. Personal information is handled as described in the Privacy Policy.

These terms may be updated from time to time. Changes will not normally affect confirmed bookings unless required by law or for safety reasons.

These terms are governed by the laws of England and Wales.